Phoenix Roofing & Construction Code of Ethics
Phoenix Roofing & Construction has a pledge to adhere to the highest standards of ethics, integrity, and professional responsibility in dealing with our customers. We take pride in our reputation and work with our family of clients to demonstrate the most professional behavior possible.
Below is our “CODE OF ETHICS” that we as an organization follow to the best of our ability………..
- We make no false promises or claims in our advertising
- We provide a professional & courteous reception when owners call with inquiry or request for our services
- We keep appointments to the best of our ability (rarely do conflicts arise, but we will call the owner to reschedule if applicable)
- We provide a professional appraisal at the owner’s request
- We have a dedicated Customer Relationship Manager
- We only encourage projects that are structurally and financially sound
- We follow local permitting & inspection requirements
- We are certified technicians by most major manufacturers
- We provide our “Proof of Insurance” to all clients
- We provide customer reference lists to all clients
- We fulfill all contract obligations
- We provide all manufacturer’s warranty whenever applicable
- We provide a “5-year Installation Warranty” from Phoenix Roofing & Construction Co. and stand behind our work without excuses
- We maintain communications with clients regarding any changes in schedule, scope of work, or unforeseen conditions
- We provide safe working conditions in accordance with OSHA guidelines and industry standards
- We are responsive to owner/client service calls
- Our management team and employees attend continuing education programs
- We aspire to uphold 100% owner satisfaction standards
- Phoenix Roofing & Construction Co. is an accredited business with the BBB and a rating of A+ with zero complaints!!!
Family-owned and operated, Phoenix Roofing & Construction, Inc. and its affiliates provide quality roofing and construction services for residents and companies throughout Oklahoma, Texas, and Florida.
Our residential and commercial customers have benefited from quality roofing and construction services provided by Phoenix Roofing & Construction, Inc. and its affiliates. We have served Oklahoma, Texas and Florida residents and companies with combined industry experience of 50 plus years
Family-owned and operated, we take great pride in customer service and treat every customer like family.
QUALITY SERVICES. BEAUTIFUL PRODUCTS. PROFESSIONAL RESULTS. HAPPY CUSTOMERS.
From the start to the finish this company is top notch. Honest, dependable, and trustworthy. We could not have been happier and relieved that a company would care so much. From the President to his staff to his workers. 5 Star!!!
Best Roofing company in DFW area. Call them today if you had hail damage last night.
Very quick and prompt… Thanks for taking good care of us.